Carl Gold, the Chief Data Scientist at Zuora, has a Ph.D. from the California Institute of Technology and first-author publications in leading Machine Learning and Neuroscience journals. Before coming to Zuora, he spent most of his post-academic career as a quantitative analyst on Wall Street. Now a data scientist, Carl has written a book about using insights from data to reduce customer churn, to be released in December 2020 entitled "Fighting Churn With Data."